Treasure Valley Plumbing — Privacy Policy

Effective December 9, 2025

This Privacy Policy explains how Mike Thompson (doing business as Treasure Valley Plumbing) ("we", "us", "our") collects, uses, and protects information in connection with our text-messaging program. Our messaging is operated on our behalf by Best AI Solutions, LLC through the Ava platform, which acts solely as our service provider.

Information we collect

In connection with the messaging program we collect your name, your mobile phone number, your consent to receive text messages, the content of messages you exchange with us, and details about the service you have requested from us.

How we use your information

We use this information only to communicate with you about the service you requested — for example appointment reminders and confirmations, quotes and estimates, invoices and secure payment links, and updates about your job. We do not use it for unrelated marketing.

We do not share, sell, rent, or otherwise provide your mobile phone number or your text-messaging consent to any third parties or affiliates for their marketing or promotional purposes. Text-messaging originator opt-in data and consent are never shared with any third party for any purpose other than delivering the messaging service you opted into (including our messaging service provider, who processes it only to send our messages on our behalf).

Message frequency, rates, and opting out

Message frequency varies based on your service activity. Message and data rates may apply from your mobile carrier. You can opt out at any time by replying STOP to any message, or reply HELP for help.

Data retention and security

We retain messaging information for as long as needed to provide the service and to meet our legal and record-keeping obligations, and we apply reasonable safeguards to protect it.

Contact us

Treasure Valley Plumbing (Mike Thompson)
Email: [email protected]
Phone: +
Boise